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On The Front Lines At All Times!
Get to know the owners of Mosquito Squad of Greater Indianapolis!
Ethan and Capricia have had quite a life, both serving within the military and their local community. They recently sat down for a short interview and discussed how their military training has contributed towards their success with Mosquito Squad!
- What made the transition from Active-Duty Military to Full-Time Mosquito Squad Owner easy for you?
Ethan actually still serves as an AGR (Active Guard Reserve) for the Air Force National Guard, in 2014 I made the transition from Active Duty to being a traditional soldier (1 weekend a month, drill status) and running the business. We are both still in the military (Ethan at 18 years I am 19 years). The transition was made easy because this franchise is a system, has a set process and procedures much like the military. We have a "manual" if you will on how we can make our business successful.
- Are there similarities between how you operated within the military, versus how you own/operate your current business?
The discipline that we install in the structure of our business model is similar. Our expectations from our technicians and the training program that we have implemented mirror a structure we have become familiar with. Our jobs in the military are similar in that they helped us understand taking care of customers, taking care of people, and always doing our absolute best no matter the circumstance.
- What does a “Veteran-Lead” business mean to you?
For us, it means the motivation to succeed, which means taking care of our customers, long-term planning, and seeking ways to improve. We value the safety of our employees, our customers, and our environment.
- What events has your company participated in, or contributed towards?
Operation Job Ready Veterans, Carmels’ Kids soccer, Compassion International, Family Promise of Hendricks County, Optimist Clubs, Band Sponsorship, Why Not Today (non-profit Hendricks County), we treat multiple church and non-profit organizations for special events at little to know cost.
- How has working with Mosquito Squad changed your life?
Being a small business owner has taken my level of professionalism to an entirely different level. I received an MBA in 2012 and thought I understood business practices, but doing the work was a completely different story. Not only do I want to do my best for my customers, but I desire to show our young daughters that being the boss is possible. I love the flexibility I have. Being able to spend quality time with them is priceless.
- Do you think that your (as well as your husbands’) past military experience has contributed towards your current success?
Yes, being a small business owner is not easy. It seems flat-out impossible sometimes. However, failure is never an option for us. Yes, we may run into issues, but we learn from our errors, continuously striving to be better every day. We don't know the word Quit.
- What’s a memorable experience from your time in active-duty that your customers may find compelling?
Traveling throughout the Middle East in Afghanistan and for the first time in my life, I understand what true poverty is and how blessed we are to live in this country.
- What does being a “Mosquito Squad” owner, mean to you?
My family loves being outside. Through this company, I can help others enjoy their properties again as well!
To receive the complete mosquito control that your event deserves, call The Squad today at (317) 593-2545 for a free estimate!
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